Waffle Supply case study
Results
Automated payments
Customised B2B webshop
Saved 15 hours per week
Case overview
Waffel Supply has replaced time-consuming manual orders by phone and email with a customised B2B webshop built in Orderstep. The solution gives customers an overview of products, the ability to create their own favourites list and easily order week by week.
The result is a time saving of up to 15 hours per week, which can now be spent on strengthening relationships with existing customers and seeking out new business opportunities.
"Since switching to Orderstep, we've saved up to 15 hours a week - time we now spend on better relationships with our customers and finding new ones."
Aksel Silva
Founder - Waffle Barons
%
Average conversion rate for quotes sent in Orderstep
Our approach
We believe that onboarding should be easy, fast and without unnecessary hassle. That's why we've created a process that takes you safely from the first meeting to fully set up and ready to go in the shortest possible time, without compromising on quality.
Getting to know each other
We start with a kick-off meeting where we align your needs, goals and workflows so that Orderstep can be customised to fit your business.
Initial setup
We create the users, settings and design so everything is ready to welcome customers.
We connect it all together
We set up integrations, for example to your financial system, so that data flows correctly between systems without extra work on your part.
We train you in Orderstep
You'll be trained in both basic features and customisation options so you can work effectively from the start.
We hold your hand in the start-up phase
For the first month, you have direct access to our support team, so any questions or challenges will be resolved immediately.