Hilton Garden Inn case study
Results
Saved time and money
Higher conversion rate
Customised calendar solution
More fun to go to work
Case overview
Hilton Garden Inn chose Orderstep to make their sales processes smarter and more efficient without hiring additional staff. The solution has saved them both time and money by speeding up the quoting process, which has significantly increased conversion rates.
Together with Orderstep, they have also developed a customised calendar solution that gives the entire house, from reception and waiters to housekeeping, a full overview of events. The result is a better flow, stronger collaboration and a workday that is both easier and more enjoyable.
"Overall, Orderstep has made it better, easier and more enjoyable to be at work."
Eydna Djurhuss
Event manager - Hilton Garden Inn
%
Average conversion rate for quotes sent in Orderstep
Our approach
We believe that onboarding should be easy, fast and without unnecessary hassle. That's why we've created a process that takes you safely from the first meeting to fully set up and ready to go in the shortest possible time, without compromising on quality.
Getting to know each other
We start with a kick-off meeting where we align your needs, goals and workflows so that Orderstep can be customised to fit your business.
Initial setup
We create the users, settings and design so everything is ready to welcome customers.
We connect it all together
We set up integrations, for example to your financial system, so that data flows correctly between systems without extra work on your part.
We train you in Orderstep
You'll be trained in both basic features and customisation options so you can work effectively from the start.
We hold your hand in the start-up phase
For the first month, you have direct access to our support team, so any questions or challenges will be resolved immediately.